# Privacy Policy

Last updated: September 22, 2025

## Introduction

This Privacy Policy describes how the Company collects, uses, discloses, and protects personal and business data when you use our point-of-sale and inventory management software-as-a-service ("Service"). We are committed to protecting your privacy and handling data responsibly. By using the Service you consent to the practices described in this policy.

## Information We Collect

Account Information: name, email, phone, company name, billing details, and account credentials.

Customer & Transaction Data: sales transactions, product and inventory information, customer names and contact details you enter, supplier information, pricing, discounts, taxes, and payment references.

Device and Usage Data: IP address, browser and device information, usage logs, error reports and analytics data for improving the Service.

Payment Information: we do not store full payment card data; payment processing is handled by third-party processors. We may store transaction identifiers and billing records.

## How We Use Your Data

We use collected data to: provide and operate the Service; process payments and invoices; communicate with you; personalize and improve the Service; detect and prevent fraud; comply with legal obligations; and for analytics and business insights.

## Sharing and Disclosure

We may share your data with: service providers and processors (payment processors, hosting providers, analytics vendors), affiliates, legal authorities when required by law, and with your consent. We require service providers to protect data and limit their use to specified purposes.

## Third-Party Services and Processors

We integrate with third-party services to provide functionality (e.g., payments, email delivery, analytics). Those third parties have their own privacy practices; their use of your data is governed by their terms and policies. We use contracts and security controls to require appropriate handling of Customer Data.

## Data Retention

We retain Customer Data for as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce agreements. On account termination we may delete or anonymize data in accordance with our retention practices. If you need data exported prior to deletion, request it before account closure.

## Security

We implement technical and organizational measures to protect data, including encryption in transit, access controls, and regular security reviews. However, no system is completely secure; you should maintain backups and secure your account credentials. We will notify affected customers of data breaches as required by law.

## International Transfers

The Service may store and process data in servers located in multiple countries. By using the Service you consent to the transfer of data across borders and to jurisdictions that may have different data protection laws.

## Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise rights, contact us at the address below. We may require identity verification before acting on requests.

## Children's Privacy

The Service is not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us to have it removed.

## Changes to this Policy

We may update this Privacy Policy periodically. We will post changes on this page with an updated "Last updated" date and, for material changes, provide notice by email or in-app notification when required.

## Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:
privacy@example.com

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