# Terms of Service

Last updated: September 22, 2025

## 1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the software-as-a-service platform (the "Service") provided by the organization that operates this website and application ("we", "us", or "Company"). By creating an account, subscribing to or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

## 2. The Service

The Service provides point-of-sale, sales, and inventory management tools, including but not limited to transaction processing, sales reporting, inventory tracking, supplier and client management, and integrations with payment processors and third-party services. We may modify, improve, or discontinue portions of the Service at our discretion subject to applicable law.

## 3. Accounts and Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Notify us promptly if you suspect unauthorized use. We may suspend or terminate accounts that are inactive, fraudulent, or violate these Terms.

## 4. Fees and Payment

Access to certain features of the Service may require payment of subscription or usage fees. All fees are stated in the checkout flow or subscription agreement and are non-refundable except as required by law or expressly provided by us. You authorize us to charge the payment method you provide and to store and use payment information to process payments. Taxes are your responsibility.

## 5. Payment Processing & PCI

If you use the Service to accept payments, the actual processing is performed by third-party payment processors (e.g., Stripe, PayPal). You must comply with any agreements and policies required by those processors, including PCI compliance obligations. We are not responsible for payment processor fees, disputes, or chargebacks.

## 6. Acceptable Use

You agree not to use the Service for any unlawful purpose or in a manner that interferes with other users' access. Prohibited activities include: (a) infringing others' rights; (b) transmitting malware; (c) attempting to gain unauthorized access to systems; (d) using the Service to store or transmit illegal content. We may investigate violations and suspend or terminate accounts for misuse.

## 7. Intellectual Property

The Service and all associated software, designs, text, graphics, and other materials are owned by or licensed to the Company. Except as expressly provided in these Terms, you may not reproduce, modify, distribute, or create derivative works from the Service. You retain ownership of the data you submit, subject to the license below.

## 8. Your Data and License

You retain ownership of the data you upload or enter into the Service ("Customer Data"). By submitting Customer Data you grant us a limited, non-exclusive, worldwide license to use, copy, store, and transmit that data as necessary to provide and improve the Service, comply with legal obligations, and enforce these Terms. We will not sell your Customer Data to third parties.

## 9. Backups and Data Retention

We maintain backups of Customer Data as part of our standard operations, but you are responsible for maintaining your own backups as needed. We may retain copies of data after account termination to comply with legal obligations or for legitimate business purposes, subject to our Privacy Policy.

## 10. Security

We implement administrative, physical, and technical safeguards intended to protect Customer Data. However, no system is perfectly secure. You must maintain secure access controls, protect credentials, and promptly report suspected breaches. We will notify you of security incidents as required by law and our internal policies.

## 11. Warranties; Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

## 12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR DIRECT DAMAGES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.

## 13. Termination

Either party may terminate the relationship by closing the account or discontinuing the Service. We may suspend or terminate accounts that violate these Terms or pose security risks. Termination does not relieve you of unpaid fees. On termination we may delete or anonymize your Customer Data in accordance with our data retention policies.

## 14. Third-Party Services and Integrations

The Service may integrate with third-party services (payment processors, shipping providers, analytics tools). Those third parties' terms and privacy policies apply to your use of their services. We are not responsible for third-party services' performance or practices.

## 15. Governing Law

These Terms are governed by the laws of the jurisdiction in which the Company is established, without regard to conflicts of law principles. Disputes will be resolved in the applicable state or federal courts unless the parties agree to arbitration.

## 16. Changes to Terms

We may modify these Terms from time to time. If we make material changes we will provide notice via email or in-app notification and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

## 17. Contact

If you have questions about these Terms, contact us at:
support@example.com

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